Shipping & Handling
1. We ship all over the world. Just buy and enjoy our great service, we ship direct to your door.
2. Our handling time is 2-7 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that. Shipping fees depend on the weight of your items along with the destination. We charge very low shipping fees for our customers to save you even more money.
3. We offer Shipping Insurance to protect your package against any lost or damaged shipments. For any issues reported, we will help to resolve your problems immediately.
4.Flat Rate Shipping takes about 7 to 25 business days to reach destination countries in the world. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.
a) For USA, Canada, Australia customers, it takes about 7 to 14 business days.
b) For United Kingdom, France, Germany, Italy, Spain, and most other Europe Countries, it may take 7 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For other countries, it may take 15 to 25 business days.
5. For Standard Rate Shipping, it usually takes 6 -10 business days to most destination countries in the world. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.
6. For Expedited Rate Shipping, we ship by DHL, Fedex or other expedited shipping depending on your location; shipping time is 3 - 7 business days.
7.For remote charges, since our system does not automatically identify remote areas, FedEx,DHL will divide the area by postal code,if the address on your order is in a remote area, FedEx, DHL will charge you an additional fee - a remote fee that you will have to pay. We will contact you in advance and inform you of the charges.
Upon receipt of the charges, we will process the shipment in a timely manner.
If you would like to check if your address is in a remote area before placing your order, you can contact our customer service to check and we will be happy to help you.
What is item processing time ?
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times. Generally, the average processing time is 5 business days (approximately); however, this is dependent on the item's stock status. For small quantity orders, the processing time is 2-5 business days while large quantities can take approximately 4-10 business days to process.
1. Due to customs clearance times getting longer, Standard Rate Shipping and Hong Kong Post times have been affected.
2. Annual Chinese Public Holidays: Chinese Lunar New Year (usually in February), Labor Day (1st May every year), Chinese National Day (1st October every year). Please note that all delivery times will be affected during these times of year as the service from all our suppliers and logistics operators will be disrupted. There is often a delay of 3-4 days and sometimes even longer. We sincerely apologize for any delays caused during these periods and kindly ask our customers to be patient.
*We Can NotT Control The Weather, Due To Storms, Outages, Etc USPS Shipping May Be Delayed If These Occur, Please Contact USPS Directly In This Case*